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Monitoring Reviews and Ratings on Google Maps With Outscraper
Online reputation is now invaluable to any business. Even a single negative review can chase off a potential customer and make them move to other competitors. For this reason, following the online reputation of a company is as important as keeping the inside of the shop clean.
The most important factors affecting online reputation are the reviews and the ratings given to the business. Monitoring and paying attention to these ratings and reviews regularly will prevent the loss of customers and revenue.
All of these ratings and reviews should be dealt with individually. And all comments should be responded to on a regular basis. If a negative comment arises, it should be addressed without any further fuss.
Since it is such a sensitive issue that directly affects businesses, many businesses that provide “Online Reputation Management” and “Review & Rating Tracking” services have started to take place in the market.
Providing “Online Reputation Management” and “Review & Rating Tracking” services is not as easy as it seems. It is necessary to frequently follow up on the reputation in many different places.
According to each business, comments and ratings may come from different places. Web services such as Yelp, TripAdvisor, and Google Maps allow people to evaluate the services they have received.
Managing and tracking incoming reviews for a single business can be very simple. However, it is seriously difficult to do this for businesses with tens or hundreds of different branches. Or, a business that provides “Online Reputation Management” services to more than one business will not be able to follow up with the reviews and ratings of all its customers successively. Outscraper services can be used to overcome this difficulty.
Many of our users choose to use Outscraper reviews scraper services for their “Online Reputation Management” and “Rating & Review Tracking” businesses. These services provide outstanding convenience for our users to grow and run their businesses.
Outscraper has Yelp Reviews Scraper, TripAdvisor Reviews Scraper, and Google Maps Reviews Scraper services. Reviews and ratings can be monitored periodically by using all these services. Google Maps is the most popular of these services.
Google Maps Reviews Scraper service allows you to scrape all reviews in just a single task. And it lets you scrape the latest reviews until a certain date with the “sorting” parameter. Thus, it is possible to only itemize newly received reviews and ratings in each periodic scrape task.
Fetching the Negative Reviews and Ratings on Google Maps With Outscraper
With Outscraper, you can easily scrape all reviews and ratings of a business. You just need to copy the Google Maps link of the business and paste it on the dashboard. That’s it. Outscraper does the rest. With the “sorting” parameter, Outscraper offers the opportunity to filter according to the “Most relevant, Newest, Highest Rating, Lowest Rating” operators. In such a way that you can only scrape all recently added comments and ratings while creating periodic scraping tasks for the businesses you monitor with the “Newest” operator.
These filtering capabilities act like the sorting option in Google Maps. It allows you to scrape the results encountered when using sorting on Google Maps.
Using Filters for Scraping Only Newly Received Reviews and Ratings
I set the sorting parameter to scrape the newly received reviews and ratings of the Starbucks branch in the images in the subject. And I set a limit until April 9, 2022, exactly one month before the date of this article.
Thanks to the ability to limit tasks according to date, periodic scraping can be made hassle-free with Outscraper. If a monthly scraping period is determined, the limit date can be set to May 9 while creating the next task. In this way, all reviews do not have to be downloaded every time, which is cost-effective.
Outscraper Google Maps Reviews Scraper has scraped and listed all the reviews up to a month ago with all the details for you. You can see that the reviews in the list are the same as what it shows on Google Maps.
Download and check the sample list: Monitor_Reviews_Sample_List
If you have places where you need to follow reviews and ratings, or if you provide an “Online Reputation Management” service, Outscraper services will help you grow your business.
Outscraper also offers Google Maps Reviews scraping service as a Web Service with a ready-made UI and it also provides you as an API Service. You can try it for free to see how Outscraper services work.
Sign Up and Try for Free
Outscraper offers a free usage limit every month under the ‘Free Tier’. You can check the Pricing page for pricing and free tier limits. Sign up and try the Outscraper Google Maps Reviews Scraper and Outscraper Google Maps Reviews API service for free now.
Most frequent questions and answers
To do online reputation management, it is necessary to follow all channels where customers can comment. These channels are websites such as Google Maps, YELP, TrustPilot, and TripAdvisor. It is possible to extract business comments from these services with Outscraper data scraping services. With this data, you can track and analyze the online reputation of both yourself and your competitors.
It’s important to keep track of what people are saying about you or your business online. To do this, you need to pay attention to places where customers can leave comments, like Google Maps, YELP, TrustPilot, and TripAdvisor. You can use a tool called Outscraper to collect comments from these sites. Then, you can look at what people are saying to see how you or your business is doing, and also compare to how others are doing.
Actively monitoring and managing your online reputation is important because it allows you to control and shape how you are perceived by others. Additionally, monitoring your reputation can help you identify and address any false or negative information that may be circulating about you or your business, which can help you to grow your business with positive interventions. Outscraper Google Maps Reviews Scraper service allows you to scrape, analyze and track the reviews of your businesses on Google Maps.