Monitoring Reviews and Ratings on Google Maps With Outscraper
Online reputation is now invaluable to any business. So much so that even a single bad review causes a customer to prefer a competitor. For this reason, following online reputation for a company is as important as keeping the inside of the shop clean.
The most important factors affecting online reputation are the reviews and the ratings given to the business. Monitoring these ratings and reviews regularly will prevent loss of customers and revenue.
All of these ratings and reviews should be dealt with individually. And all comments should be responded to on a regular basis. If there is a negative comment, this customer should definitely be dealt with.
Since it is such a sensitive issue that directly affects businesses, many businesses that provide “Online Reputation Management” and “Review & Rating Tracking” services have started to take place in the market.
Providing “Online Reputation Management” and “Review & Rating Tracking” service is not as easy as it seems. It is necessary to follow up the reputation in many different places regularly.
Managing and tracking incoming reviews for a single business can be very easy. However, it is seriously difficult to do this for businesses with tens or hundreds of different branches. Or, a business that provides “Online Reputation Management” service to more than one business will not be able to follow the reviews and ratings of all its customers one by one. Outscraper services can be used to overcome this difficulty.
Many of our users choose to use Outscraper reviews scraper services for their “Online Reputation Management” and “Rating & Review Tracking” business. These services provides great convenience for our users to grow and run their businesses.
Outscraper has Yelp Reviews Scraper, TripAdvisor Reviews Scraper and Google Maps Reviews Scraper services. Reviews and ratings can be monitored periodically by using all these services. Google Maps is the most popular of these services.
Google Maps Reviews Scraper service allows you to scrape all reviews with a single task. And it also lets you to scrape the latest reviews until a certain date with the “sorting” parameter. Thus, it is possible to list only newly received reviews and ratings in each periodic scrape task.
Fetching the Negative Reviews and Ratings on Google Maps With Outscraper
It is very easy to scrape all reviews and ratings of a business with Outscraper. You just need to copy the Google Maps link of the business and paste it on the dashboard. That’s it. Outscraper does the rest.
With the “sorting” parameter, Outscraper offers the opportunity to filter according to the “Most relevant, Newest, Highest Rating, Lowest Rating” operators. So that, you can only scrape recently added comments and ratings while creating periodic scraping tasks for the businesses you monitor with “Newest” operator.
These filtering capabilities act like the sorting option in Google Maps. It allows you to scrape the results encountered when using sorting on Google Maps.
Using Filters for Scraping Only Newly Received Reviews and Ratings
I set the sorting parameter to scrape the newly received reviews and ratings of the Starbucks branch in the images in the subject. And I set a limit until 9 April 2022, exactly one month before this article as a date.
Thanks to the ability to limit the tasks according to date, periodic scraping can be made with Outscraper easily. If a monthly scraping period is determined, the limit date can be set as May 9 while creating the next task. In this way, all reviews do not have to be downloaded every time and the usage cost is low.
Outscraper Google Maps Reviews Scraper has scraped and listed all the reviews up to a month ago with all the details for you. You can see that the reviews in the list are exactly the same as in the Google Maps.
Download and check the sample list: Monitor_Reviews_Sample_List
If you have places where you need to follow reviews and ratings, or if you provide an “Online Reputation Management” service, Outscraper services will help you to grow your business.
Outscraper also offers Google Maps Reviews scraping service as a Web Service with a ready-made UI and it also provide to you as an API Service. You can try it for free to see how Outscraper services work.