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Monitoring Reviews and Ratings on Google Maps With Outscraper
Online reputation is now invaluable to any business. Even a single negative review can chase off a potential customer and move to other competitors. For this reason, following online reputation for a company is as important as keeping the inside of the shop clean.
The most important factors affecting online reputation are the reviews and the ratings given to the business. Monitoring and paying attention to these ratings and reviews regularly will prevent loss of customers and revenue.
All of these ratings and reviews should be dealt with individually. And all comments should be responded to on a regular basis. If a negative comment arises, it should be addressed without any further fuss.
Since it is such a sensitive issue that directly affects businesses, many businesses that provide “Online Reputation Management” and “Review & Rating Tracking” services have started to take place in the market.
Providing “Online Reputation Management” and “Review & Rating Tracking” service is not as easy as it seems. It is necessary to frequently follow up the reputation in many different places.
Managing and tracking incoming reviews for a single business can be very simple. However, it is seriously difficult to do this for businesses with tens or hundreds of different branches. Or, a business that provides “Online Reputation Management” service to more than one business will not be able to follow up with the reviews and ratings of all its customers successively. Outscraper services can be used to overcome this difficulty.
Many of our users choose to use Outscraper reviews scraper services for their “Online Reputation Management” and “Rating & Review Tracking” business. These services provide outstanding convenience for our users to grow and run their businesses.
Outscraper has Yelp Reviews Scraper, TripAdvisor Reviews Scraper and Скребок відгуків на картах Google Maps services. Reviews and ratings can be monitored periodically by using all these services. Google Maps is the most popular of these services.
Google Maps Reviews Scraper service allows you to scrape all reviews in just a single task. And it lets you scrape the latest reviews until a certain date with the “sorting” parameter. Thus, it is possible to only itemized newly received reviews and ratings in each periodic scrape task.
Fetching the Negative Reviews and Ratings on Google Maps With Outscraper
With Outscraper, you can easily scrape all reviews and ratings of a business. You just need to copy the Google Maps link of the business and paste it on the dashboard. That’s it. Outscraper does the rest.
With the “sorting” parameter, Outscraper offers the opportunity to filter according to the “Most relevant, Newest, Highest Rating, Lowest Rating” operators. In such a way that you can only scrape all recently added comments and ratings while creating periodic scraping tasks for the businesses you monitor with “Newest” operator.
These filtering capabilities act like the sorting option in Google Maps. It allows you to scrape the results encountered when using sorting on Google Maps.
Using Filters for Scraping Only Newly Received Reviews and Ratings
I set the sorting parameter to scrape the newly received reviews and ratings of the Starbucks branch in the images in the subject. And I set up a limit until 9 April 2022, exactly one month before this article as a date.
Thanks to the ability to limit the tasks according to date, periodic scraping can be made with Outscraper hassle-free. If a monthly scraping period is determined, the limit date can be set as May 9 while creating the next task. In this way, all reviews do not have to be downloaded every time and is cost-effective.
Outscraper Google Maps Reviews Scraper has scraped and listed all the reviews up to a month ago with all the details for you. You can see that the reviews in the list are the same as what it shows on Google Maps.
Download and check the sample list: Monitor_Reviews_Sample_List
If you have places where you need to follow reviews and ratings, or if you provides an “Online Reputation Management” service, Outscraper services will help you grow your business.
Outscraper also offers Google Maps Reviews scraping service as a Web Service with a ready-made UI and it also provide to you as an API Service. You can try it for free to see how Outscraper services work.