목차

What is CRM Data Enrichment?

CRM Enrichment is the process of adding valuable information to customer relationship management (CRM) data. By gathering and analyzing data from multiple sources, such as public records, social media, and third-party data providers, CRM Enrichment provides a more complete and accurate view of customers and prospects.

The objective of CRM enrichment is to help companies enhance customer service, and increase sales and revenue. With a more comprehensive understanding of customer behavior, preferences, and needs, businesses can tailor their marketing and sales strategies to be more effective.

By incorporating this additional data into their CRM systems, organizations can gain a competitive advantage in today’s fast-paced business environment.

In addition to public records, social media, and third-party data providers, another valuable source of data for CRM Enrichment is customer location and profile data from Google Maps. By incorporating location and company profile data from sources like Google Maps, businesses can gain valuable insights into customers and enrich the basic data of contacts.
These insights may include valuable information such as reviews of clients’ businesses and ratings given. As a result, the company can get an idea of how customer’s reputation and popularity are perceived in the market compared to their competitors. Google Maps not only provides location information but also includes additional contact details such as phone numbers, addresses, and websites for each business.
By cross-checking this information with the data in CRM, businesses can clarify and enrich their contacts data.
Whether collecting reviews or collecting contact information, these processes are always long processes. It takes a lot of time and effort. For this, data scraping services should be used. Outscraper’s Google 지도 데이터 스크레이퍼 그리고 Google 지도 리뷰 스크래퍼 service automate and speed up all these processes. Another good news is that thanks to the Emails & Contacts Scraper service, while scraping Google Maps data, Outscraper has the ability to find the email addresses and social media accounts of company officials in addition to the basic contact information of the targeted businesses.

Data Scraping for B2B CRM Enrichment

Outscraper can enrich CRM data with many services. There are three services that stand out the most. Google Maps Data Scraper, Emails & Contacts Scraper Enrichment service, and Google Maps Reviews Scraper. It is very easy to set up and run each service using the simple user interface in the Outscraper app dashboard. Emails & Contacts Scraper service works both externally and integrated with Google Maps Data Scraper service.Outscraper can enrich CRM data with many services. There are three services that stand out the most. Google Maps Data Scraper, Emails & Contacts Scraper Enrichment service, and Google Maps Reviews Scraper. It is very easy to set up and run each service using the simple user interface in the Outscraper app dashboard. Emails & Contacts Scraper service works both externally and integrated with Google Maps Data Scraper service.

Google 지도 데이터 스크레이퍼
Google 지도 리뷰 스크래퍼
Emails & Contacts Scraper Enrichment Service

Outscraper handles all transactions on its own servers. The only thing left to the person who wants to enrichment is to download the data. And upload the CRM system. The result file can be in CSV, XLSX, JSON, and Parquet formats. There is good news for those who want to automate this too. Outscraper enables this with HubSpot and Zapier integrations.

Synchronizing Outscraper Data with CRM Services

In order to enrich the CRM data, of course, it is necessary to synchronize the extracted data with Outscraper with CRM services somehow. Outscraper has a direct official integration for HubSpot, one of the most famous CRM services.

If you are using other CRM services, don’t worry, Zapier can be your solution. Like HubSpot, Outscraper has direct integration with Zapier. Zapier has different integrations for many CRMs, especially Zoho CRM, Microsoft Dynamics 365 CRM, Wealthbox CRM, Redtail CRM, Bitrix24 CRM, Capsule CRM, Bigin by Zoho CRM, Agile CRM. With Outscraper Zapier integration, CRM integration can be connected with different zap scenarios and data can be synchronized.

An Example Use Case

A supplier of fence parts for fence contractors and building companies wants to reach out to fence contractors in a new city where they have never done business before. To do this, they decided to use Outscraper’s Google Maps Data Scraper service. While using the Google Maps Data Scraper service, they also added the Emails & Contacts Scraper Enrichment service to collect email addresses as well.

As a result of the scraping task, they were able to find all the fence contractor companies in that city and added them to their CRM system. Now, the sales department can reach out to these companies and start selling.

But the person in charge of the supplier company’s CRM didn’t stop there. They also used the Google Maps Review scraping service to collect reviews and ratings for these fence contractors on Google Maps. As a result, they were able to identify the companies with the most reviews and the best ratings in the area. This allowed the sales department to focus on the most active fence contractors in the market.

If a company had few reviews or a low rating, the reviews were also examined to see if there were any issues that could be addressed. If the issue was related to the parts they were using, the sales department could use this information as a basis for a cold outreach.

By using Outscraper’s services, the supplier company was able to gather important information about potential customers and tailor their sales approach accordingly, leading to increased business opportunities and revenue.

Try Outscraper Now

If you’re looking to enhance the data in your CRM like in the example use case, Outscraper’s services can help you easily. With Google 지도 데이터 스크레이퍼, 이메일 및 연락처 스크레이퍼 그리고 Google 지도 리뷰 스크래퍼, you can extract detailed information about your customers which can inform more targeted marketing campaigns and improve your overall customer relationships. Plus, getting started with Outscraper is completely free and easy. Just sign up for an account and start testing our services today. Don’t miss out on the opportunity to unlock the full potential of your CRM data. Try Outscraper today!

자주하는 질문

가장 자주 묻는 질문과 답변

CRM 보강이란 고객 관계 관리(CRM) 데이터에 유용한 정보를 추가하는 과정을 말합니다. Outscraper는 공공 기록, 소셜 미디어, 제3자 데이터 제공업체 등 다양한 출처에서 데이터를 수집하고 분석함으로써, 기업이 CRM 데이터를 보강할 수 있도록 돕는 다양한 서비스를 제공하고 있습니다.

고객 정보 보강이란 고객에 관한 유용한 정보를 수집하여 기업의 데이터베이스에 추가하는 과정을 말합니다. 이러한 정보에는 공공 기록, 소셜 미디어, 제3자 데이터 제공업체 등의 출처에서 얻은 데이터가 포함될 수 있으며, 이는 다음을 통해 확보할 수 있습니다. Outscraper의 구글 지도 데이터 스크래퍼 및 이메일·연락처 스크래퍼 서비스. 고객 정보 심화의 목표는 고객과 잠재 고객에 대한 보다 포괄적이고 정확한 정보를 제공함으로써, 기업이 고객 서비스를 강화하고 매출을 증대하며 전반적인 비즈니스 성과를 개선할 수 있도록 돕는 데 있습니다.

데이터 보강이란 공공 기록, 소셜 미디어, 제3자 데이터 제공업체 등 외부 출처에서 얻은 추가 정보를 활용하여 기존 데이터를 강화하고 내용을 풍부하게 만드는 과정을 말합니다. Outscraper의 스크래핑 서비스 이를 통해 해당 정보를 수집하고 분석할 수 있으며, 분석된 정보는 회사의 데이터베이스에 추가되어 고객 및 잠재 고객에 대한 보다 포괄적이고 정확한 정보를 제공할 수 있습니다.

다음과 같은 방법을 통해 달성할 수 있는 데이터 보강(data enrichment)의 목표는 다음과 같습니다. Outscraper의 데이터 수집 서비스, 이는 고객과 잠재 고객에 대한 보다 포괄적이고 정확한 이해를 제공하고, 고객 서비스를 강화하며, 매출과 수익을 증대시키고, 전반적인 비즈니스 성과를 향상시키는 데 목적이 있습니다. 다양한 출처의 데이터를 수집하고 분석함으로써 기업은 데이터의 질을 높이고, 고객의 행동, 선호도 및 요구 사항에 대한 귀중한 통찰력을 얻을 수 있습니다. 이를 통해 기업은 마케팅 및 영업 전략을 보다 효과적으로 맞춤화하여, 오늘날과 같이 급변하는 비즈니스 환경에서 경쟁 우위를 확보할 수 있습니다.


유누스

마케팅 담당자, 콘텐츠 작성자, 고객 경험 개발자 페이스북 | 링크드인 | 트위터

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